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    Alliance Data to Build New Facility in Westminster

    8/7/2015

    Alliance Data Card Services to add 450 jobs over the next two to three years with large-scale expansion in Denver area 

     

    Alliance Data News Release - 8/6/15

    COLUMBUS, Ohio, August 6, 2015 -- Alliance Data's card services business, a premier provider of branded credit programs to many of the world's most recognizable brands through tailored marketing and loyalty solutions and an Alliance Data company (NYSE: ADS), announced it will hire 450 new customer care representatives in its Denver-area facility. The large-scale expansion of the current site in Westminster, Colo., will give Alliance Data the ability to house 1,000 associates total long-term.
     
    "The expansion of our Westminster customer care center is a reflection of the company's continued growth and commitment to provide best-in-class service to deliver on our clients' brand promises," said Sallie Komitor, chief customer officer at Alliance Data's card services business. "Equally important to our growth is the culture our associates have embraced, both in delivering exceptional customer care services and in giving back generously to the Denver community."
     
    The Westminster facility is one of seven Alliance Data customer care centers in the U.S., supporting nearly 8.9 million phone calls for credit customers annually. Currently, this award-winning center, which will nearly double in size through a 52,500-square-foot expansion adjacent to the current building, employs more than 630 associates, who support a number of clients. Alliance Data is a 10-time recipient of the BenchmarkPortal "Center of Excellence" certification for exceptional customer care and has achieved Top 10 honors on the BenchmarkPortal "Top 100 Call Centers" list for 2015. In addition, Alliance Data was ranked No. 3 in the "Large Companies" category on the list of "Top Workplaces 2015" by The Denver Post.
     
    Alliance Data is currently hiring for the open job positions. Positions include full- and part-time customer care and collections representatives, including bilingual positions. Positions focus on inbound and outbound calls to customers regarding their branded credit cards. Alliance Data customer care centers offer competitive salaries and benefits, brand-specific training for associates based on the credit card programs they serve, as well as other career development opportunities and tuition reimbursement.
     
    Alliance Data is an active participant in the Denver community through contributions and associate volunteerism with local organizations including, Children's Hospital Colorado, Foodbank of the Rockies, Habitat for Humanity and Junior Achievement. The Company's donations, which total more than half a million dollars in the Denver area over the past three years, is a demonstration of Alliance Data's commitment to the communities where its associates live and work, with a focus on children, hunger and education.
     
    Those interested in applying for new positions at the Alliance Data Denver-area customer care center in Westminster may visit www.alliancedataretail.com/careers.
     
    About Alliance Data's Card Services BusinessAlliance Data's Card Services business is a leading provider of tailored marketing and loyalty solutions, delivered through branded credit programs that drive more profitable relationships between our brand partners and their cardmembers. We offer private label, co-brand, and commercial products to many of the world's most recognizable brands across a multitude of channels.
     
    We uphold our Know more. Sell more.® promise by leveraging unmatched customer insights, advanced analytics, and broad-reaching innovative capabilities. It's how we deliver increased sales to our partners, build enduring loyalty to their brands, and provide more value to our cardmembers. Alliance Data's Card Services business is a proud part of the Alliance Data enterprise. To learn more, visit www.alliancedataretail.com or follow us on Twitter @ADRetail.
     

     

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